A NOTE FROM GOLD MEDAL PLUMBING AND DRAIN REGARDING COVID-19
To Our Valued Customers,
I am writing you today to provide information regarding the coronavirus (COVID-19) outbreak and what we at Gold Medal Plumbing and Drain are doing in response.
As a valued client, your safety has always been, and remains, our number one priority.
From the onset of the coronavirus, we have been carefully monitoring the progression of the virus and closely following the advice of the Public Health Agency of Canada (PHAC).
We have followed their recommendations and have implemented numerous changes to how we handle providing you with the health and safety and quality services you deserve.
For any maintenance, service and installation calls, we will be taking the following precautionary measures to ensure the safety of you and your household:
- We can confirm that none of our technicians have travelled within the last few months.
- Our technician will always wear new shoe covers and gloves before entering your property.
- We will not visit any property where any member of the family has travelled within the last month.
As of January 18, 2021, the Public Health Agency of Canada has assessed the public health risk as High for Canada. The latest update is available on the PHAC website: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html
We are committed to continuing to provide you with highest level of service during this time and I hope this gives you confidence in the actions we are taking on your behalf. We remain committed to providing you with safe, reliable and professional service.
Yours sincerely,
Gold Medal Plumbing and Drain