Had a dripping main valve and shut off valve for garage hose connection. Both started to leak with no notice so the panic was on! I suspected this might happen sometime soon (valves were original to the house which was built 45 years ago), so luckily had called Gold Medal two weeks ago for a quote to replace them. I called last night (Saturday!) and Terrance came this morning to replace the valves and also had arranged with the city to come shut off water to the house so he could replace the main valve. He even KINDLY charged us the amount previously quoted, even though it was a weekend emergency call. Everything was fixed quickly, and Terrance was very professional, courteous and friendly. A pleasure to have in our home – would definitely recommend Gold Medal and will use them again when we need a plumber!