Great experience dealing with Gold Medal Plumbing and Drain! From the first phone call I made and the courteous receptionist answered and patiently listened to me as I outlined the problem, to the immediate follow-up from Terrance and the subsequent job, they instilled trust that I was communicating with true professionals. Terrance is a real expert in his field. He took the time to explain the process and requirements and went above and beyond to fix the few plumbing jobs I needed. Highly recommended as a trusted professional.