COVID Message

A NOTE FROM GOLD MEDAL PLUMBING AND DRAIN – MISSISSAUGA, OAKVILLE & TORONTO PLUMBERS REGARDING COVID-19

To Our Valued Customers,

I am writing you today to provide information regarding the coronavirus (COVID-19) outbreak and what we at Gold Medal Plumbing and Drain are doing in response.

As a valued client, your safety has always been, and remains, our number one priority.

From the onset of the coronavirus, we have been carefully monitoring the progression of the virus and closely following the advice of the Public Health Agency of Canada (PHAC).

We have followed their recommendations and have implemented numerous changes to how we handle providing you with the health and safety and quality services you deserve.

For any maintenance, service and installation calls, we will be taking the following precautionary measures to ensure the safety of you and your household:

  • We can confirm that none of our technicians have travelled within the last few months.
  • Our technician will always wear new shoe covers and gloves before entering your property.
  • We will not visit any property where any member of the family has travelled within the last month.

As of January 18, 2021, the Public Health Agency of Canada has assessed the public health risk as High for Canada. The latest update is available on the PHAC website: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html

We are committed to continuing to provide you with highest level of service during this time and I hope this gives you confidence in the actions we are taking on your behalf. We remain committed to providing you with safe, reliable and professional service.

Yours sincerely,

Gold Medal Plumbing and Drain

our customers love us

honest reviews from our community
  • Adrienne Petropanagos

    Prompt & knowledgeable

  • Chris Garrett

    Super Service and Accountability

  • Catherine F.

    Terrance arrived and was polite, lovely and incredibly respectful that we had a baby napping! Pricing was upfront and clear, and he was very much not out to nickel and dime us... super honest and forthright - which meant the world.

  • Tim Swei

    After the job was completely they got on their knees, cleaned and wiped the entire area clean, which I thought was very thoughtful.

  • Mike A.

    Exceptional service. Thank you, Terrence.

  • Jason F.

    On time for the appointment and nice guys.

  • Andrew N.

    Quick turn around

  • Emma S.

    Went out of their way to get it all done.

  • Jason P.

    Highly recommend.

  • Sally M.

    Over and above kindness and honesty

  • Ali M.

    Great service & quick response.

  • Gina C.

    Courteous and respectful!

  • Adrian P.

    These are the guys that you want to hire.

  • Denisha T.

    Explained everything upfront.

  • Bryan N.

    Service was same day, fast and honest.

  • Sam I.

    In and out within an hour.

  • Anya P

    Gold Medal quickly found the problem and fixed the issue at a reasonable cost. We only trust Gold Medal plumbing from now on!

  • Alexandra S.

    Incredibly friendly and willing to explain exactly what was happening.

  • Jeffery N.

    Very patient with us, answering the many questions we posed.

  • Mark E.

    Ensured everything was in proper working order.

  • Sandy M.

    Super helpful and friendly

  • Thom W.

    A pleasure to have in our home.

  • Marinela G.

    Went above and beyond!

  • Nelson M.

    Free estimate quote

  • Saswati S.

    Extremely reasonably priced.

  • Liz P.

    It was a pleasure.

  • Jenny C.

    Definitely using his service in the future!

  • Rob M.

    Top-notch service.

  • Brock M.

    I have found my new plumber.

  • Adam P.

    Stayed late to make sure the job was done right

  • Dennis G.

    Gave us a great price.

  • Michael S.

    Came the same day that I called.

  • Ed D.

    We are very confident with the service we received.

  • Satisfied Customer

    I am impressed!

  • Satisfied Customer

    A great customer service experience

  • Sandy S.

    They sure are a Gold Medal company!

  • Joan P.

    I would recommend this company to anyone.

  • BBB A+ Rated
  • Three Best Rated Businesses of 2019
  • Home stars
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